Contact Us

We’re here to help

If you have questions about our international experiences, School Houses, or work placements, please get in touch.

We are happy to guide you before, during, and after the experience.

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How to contact us

Email: info@work-related-learning.com

Please use the contact form below to send us your enquiry.
This is the best way to contact us, as it allows us to collect the information needed to identify you and understand your needs.

We normally reply within 48 working hours.

While you wait, you may browse the website — you’ll find a complete overview of all pages and clear explanations of how our programmes work.

If you prefer to be contacted by phone, please indicate this clearly in your message.

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Request a phone call

UK +4402034322230 +447754166849

Italy +393755089403 (also on Whatsapp)

If you would like us to call you back:

• send us a message (also via email or Whatsapp)

• specify:

  • your phone number

  • preferred days and times over the next few days

We will schedule a dedicated call accordingly.

Call-back hours (GMT):
Monday, Wednesday and Friday — 8:00 to 12:00

If you are available at other working hours, please let us know and we will do our best to accommodate.

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Messaging response times

Messages sent via email or WhatsApp are handled with the same response times.

• WhatsApp is recommended for short, practical questions

• Email or the contact form is recommended for longer or more detailed enquiries

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Assistance and availability

The office hours listed above refer to commercial, administrative and technical assistance.

In case of emergencies during an ongoing experience, 24/7 assistance is guaranteed, both:

• remotely

• on site, whenever needed

This applies to all registered students and participants.

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Who should contact us?

You are welcome to contact us if you are:

• a parent or student considering an international experience

• a school or teacher interested in partnerships

• a host family wishing to become a School House

• a company or organisation offering unpaid work experience

Please select the relevant option in the contact form so we can respond efficiently.

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Wish to get in touch with a School House or Workplace?

Registered users may use our internal messaging system.

Safely and in compliance with privacy laws, you may message all the people involved in your experience, including:

• School House Hosts

• Work Tutors and Human Resources

• Parents and School Tutors

• Underage students (where applicable)

Messaging is available only after a student or parent has begun the process. Your messages with School Houses and Wrokpalces and incoming emails from us (Link to Messages)

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Emergency contacts

For safety and security reasons, full emergency contact details are provided exclusively to students and their families before departure.

If you are already registered and enrolled, need to access emergency procedures, please visit our "Emergency Procedures and contacts" page (you must be logged in and enrolled for this link to work)
 

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Registered office

Learn in a FLASH Ltd
20–22 Wenlock Road
London, N1 7GU
United Kingdom

This is a registered office address and not a hosting location.

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About FAQs and support tools

We are currently developing dedicated AI-powered assistants to support:

• parents and students

• School Houses and Work Tutors

For this reason, we prefer to keep this page focused on direct contact and personalised support, rather than a static FAQ section.