School House - Hospitality!
Welcome
Make Student Guests feel welcome and as part of the family from the moment they arrive, the first impression is, as everybody knows, the most important
Communicate
Answer quickly, you should set yourself a 24 hour deadline to answer, and do so comprehensively
Calendar
It will be automatically updated for incoming students but if you aren’t available, you should let clients know, just access your calendar and cross out any dates you don’t want to provide the service, each service has its own calendar as each bed will be booked by different students, as lessons and anything you may add.
Clean and tidy
Clean and tidy environments give important first impressions and good ratings
Agreements & School House rules
Make sure to ask for anything not in our Terms and Conditions you expect from Student Guests, mention them in the School House Rules and for anything else directly through the messaging services
Services
fill in your School House page, get more clients and make sure they know how to access such services, especially diets and extra dedicated time.
Help Student Guests out: before leaving, during their stay and to get them back home safely.
School House professionalism
Show tuition program, home, safety procedures, town, things to do, make a list. During lessons you can easily talk about family, habits, hobbies, local places, culture, travel (yours and theirs or of famous people). So much to talk about!
Tips to be a successful School House · Responsibilities: check your standards